Terms of Service

Introduction & Acceptance of Terms

Welcome to www.ortheo.shop (the "Site"), an e-commerce platform specializing in premium outdoor and lifestyle footwear, including hiking boots, trail sneakers, sandals, and formal footwear. By accessing or using our Site, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, please refrain from using the Site.

Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

• Providing accurate and current information.
• Maintaining the confidentiality of your login credentials.
• All activities under your account.

We reserve the right to suspend accounts for suspicious activity or violations of these Terms.

Product Information & Order Terms

We strive for accuracy in product descriptions, images, and pricing. However:

• Minor variations in color or materials may occur due to manufacturing processes.
• Outdoor footwear (e.g., All-Terrain Hiking Boots, Quick-Dry Trail Sneakers) is designed for general use; we do not guarantee performance under extreme conditions.
• Orders are subject to availability. We may cancel orders due to stock discrepancies.

Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Transactions are encrypted for security.

Shipping: Delivery times vary by location. Customs fees may apply for international orders.

Returns: Unused, undamaged items may be returned within 30 days of delivery. Customers are responsible for return shipping costs unless the return is due to our error.

Intellectual Property Rights

All content on the Site (logos, text, images) is our property or licensed to us. Unauthorized use, including reproduction or modification, is prohibited.

Disclaimers & Limitations of Liability

Product Use:

• Outdoor footwear (e.g., hiking boots, trail sneakers) is not intended for specialized climbing or mountaineering. Use at your own risk.
• Formal footwear (e.g., Patent Leather Derby Shoes) may require break-in periods; we are not liable for discomfort from improper fit.

General: We are not liable for indirect, incidental, or consequential damages arising from product use or Site access.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where our company is registered. Disputes will be resolved through arbitration or small claims court, with each party bearing its own costs.

Contact & Effective Date

For questions, contact us at [email protected]. These Terms are effective upon your use of the Site.